Zen Residential

Property Manager (Field-Based)

Thu, 15 Oct 2026 17:55:32 +0000

Company Overview

Zen Residential Property Management is a forward-thinking property management company dedicated to delivering exceptional residential experiences for tenants and property owners. Our commitment to service, innovation, and operational excellence makes us a trusted leader in the industry.

Role Overview

The Senior Property Manager is an office-based leadership role responsible for overseeing administrative operations, financial performance, leasing support, and tenant communications across an assigned portfolio. This position acts as a central coordination hub between field staff, leasing teams, ownership groups, and head office.

Key Responsibilities

• Manage tenant communication via written correspondence and phone.

• Supervise Community/Field staff and coordinate daily operations.

• Schedule building visits based on operational needs.

• Monitor prospect pipeline and support leasing team administration.

• Oversee rent collection, arrears, and financial reporting.

• Provide reports and updates to Head Office and property owners.

• Finalize move-in/move-out packages and documentation.

• Schedule inspections and collect RTDRS documentation.

• Maintain organized records and compliance with regulations.

• Create and monitor Work orders daily.

• Monitor contract expiration dates and initiate renewal quotes.

• Arrange work based on Fire Department and AHS orders and submit reports.

• Coordinate all shared files to submit information.

Qualifications

• Experience in property management or leadership role.

• Strong administrative, financial, and organizational skills.

• Excellent communication skills.

• Proficiency with property management software and Microsoft Office.

Community Manager

Thu, 15 Oct 2026 17:43:12 +0000

Company Overview:

Zen Residential Property Management is a distinguished and forward-thinking property management company dedicated to providing exceptional residential experiences to our tenants and property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our mission is to create harmonious living environments that inspire comfort, convenience, and a sense of community.

Role Overview:

As a Community Manager at Zen Residential, you will play a vital role in overseeing the day-to-day operations of our properties, ensuring tenant satisfaction, and maintaining the financial success of our portfolio. You will work closely with residents, vendors, and team members to create a thriving and harmonious community.

Responsibilities:

Tenant Relations:

• Build and maintain positive tenant relationships by providing outstanding customer service, and addressing inquiries, concerns, and maintenance requests promptly and professionally.

Lease Administration:

• Manage lease agreements, including new leases, renewals, and terminations. Ensure lease terms are accurately documented, and rental payments are collected on time.

Rent Collection:

• Oversee rent collection processes, monitor delinquencies, and take necessary actions to ensure timely and accurate rent payments.

Property Maintenance:

• Coordinate and oversee property maintenance, repairs, and improvements. Collaborate with vendors and contractors to ensure work is completed to high standards.

Marketing and Leasing:

• Develop and execute marketing strategies to attract prospective tenants, conduct property tours, and facilitate the application and leasing process.

Budgeting and Financial Management:

• Assist in creating property budgets, monitor expenses, and track financial performance against established goals.

Compliance:

• Ensure properties adhere to local laws, regulations, and property management standards. Address any compliance-related issues as they arise.

Tenant Communications:

• Communicate regularly with tenants through newsletters, announcements, and community events to foster a sense of community and belonging.

Vendor Coordination:

• Manage relationships with vendors and service providers, ensuring timely and quality services are delivered to maintain property functionality and appearance.

Emergency Response:

•
Be available to address emergency situations, collaborating with maintenance teams and contractors to resolve issues promptly.

Reporting:

• Prepare and submit regular property performance reports, including occupancy rates, financial data, and maintenance updates.

Work Schedule:

• As a Property Manager at Zen Residential, you should be prepared to work a flexible schedule that may include some evenings and weekends. Furthermore, attendance at community events is a mandatory aspect of this role. As representatives of Zen Residential, all members of our property management team are expected to actively participate in these events. They serve as a reflection of our commitment to our tenants and our dedication to building a strong sense of community within our property. Your enthusiastic involvement in these gatherings will contribute to the creation of a welcoming and thriving living environment for our residents.

Qualifications:

• Bachelor's degree in Business Administration, Real Estate, or a related field (or equivalent experience).

• Proven experience in property management or a related field, demonstrating strong organizational and problem-solving skills.

• Excellent communication and interpersonal skills for tenant interaction, team collaboration, and vendor coordination.

• Proficiency in property management software and Microsoft Office Suite.

• Knowledge of local property management regulations and best practices.

• Detail-oriented mindset with the ability to manage multiple tasks and priorities.

• Strong financial acumen and budgeting skills.

• Valid driver's license and reliable transportation.

• Professional demeanor with a commitment to delivering exceptional customer service.

Business Analyst & Budgeting Coordinator

Wed, 14 Oct 2026 18:21:10 +0000

About ZEN Residential

ZEN Residential manages about 6,500 homes across Edmonton, Calgary, Saskatoon and Regina. We’re moving from a site-based model to a centralized, technology-enabled one. Clear service standards, good data and AI do the repetitive work, so our people can focus on residents and property owners.

Why this role exists

We have more data than our managers can use. Across about 80 buildings, our reports show everything and highlight nothing. We need one person who owns our numbers: sets up how they’re measured, makes sure they’re right and on time, and turns them into a short list of what needs action and who owns it. The same person will run the annual budget cycle for the properties we manage.

What you’ll do

Build and run our reporting system

•          Set up the KPI and service-level (SLA) reporting structure for the whole company: what we measure, how each number is calculated, its target, and when it turns yellow or red.
•          Keep a single metric dictionary so every KPI is defined once and used the same way everywhere.
•          Build exception-based reporting:
–          a weekly company scorecard for the leadership team;
–          weekly department scorecards;
–          a ranked list of red items, each with an owner.
•          Write a one-page weekly brief: the top issues, what changed, and who owns each one.
•          Track red items through to resolution and escalate the ones that stay red.

Set up and run the data

•          Work with our IT provider to set up and run our SQL data warehouse in Azure. Yardi Voyager data loads nightly, and our leasing CRM, maintenance and accounting systems feed in by API.
•          Write and maintain the SQL that turns raw data into reliable reporting tables.
•          Monitor the nightly loads, catch failures early, and get them fixed.
•          Choose and build the right tools for each job, and be creative about it. That could be Power BI dashboards, Claude for analysis and the written weekly brief, and Power Automate or n8n to route red items to their owners automatically.
•          Dig into occupancy, arrears, unit turnover, leasing and revenue per door, down to the individual unit and tenant.

Budgets and owner reporting

•          Build and coordinate annual operating budgets for the properties we manage, working with property managers and area managers and using AI tools to speed up the work.
•          Produce monthly budget-vs-actual reporting and explain the variances.
•          Prepare monthly owner reports and commentary once Accounting closes the books.

AI and automation

•          Make sure our AI tools (leasing, maintenance and reporting) connect to the same data and use the same definitions, so they don’t create conflicting records.
•          Keep a simple register of the AI tools we use: who owns each one, what data it uses, and what it’s for.
•          Automate your own reporting so it runs with as little manual work as possible.

What you bring

Must have
•          Hands-on SQL. You write your own queries and can design tables that others report from.
•          Experience building reports or dashboards that leaders acted on.
•          Accounting or financial knowledge: you can build a budget and explain a variance.
•          You use AI tools in your daily work, and you can show what they changed.
•          You bring recommendations, not just data, and you’ll tell a senior leader when a number is wrong.
Nice to have
•          Property management or real estate experience.
•          Yardi Voyager, Power BI, Azure, Power Automate, n8n, Claude or similar tools.
•          Programming experience (Python, JavaScript or similar).
•          An accounting designation or degree.

Why join ZEN

•          You’ll build the reporting system from the ground up, with the CEO’s direct backing.
•          You’ll get real ownership: your work decides what the leadership team acts on each week.
•          You’ll get to use AI and automation for real, not just talk about them.

How we hire

•          A 30-minute intro video call.
•          A practical data exercise: we’ll give you a sample KPI data set and ask for a one-page brief.
•          Structured interviews.
•          Reference calls with former managers, which you arrange.
You’re welcome to use AI tools in the exercise; we’ll ask how you used them.

Property Manager - Saskatoon

Sat, 03 Oct 2026 00:40:20 +0000

Job Description: Property Manager

Company Overview:

Role Overview:

Reporting to the Area Manager, the Property Manager oversees the day-to-day operations of the property, with a focus on delivering a strong resident experience and supporting overall financial performance. This role is responsible for tenant relations, leasing and maintenance coordination, and financial oversight, while working closely with residents and vendors to maintain a well-functioning and engaged community.

Responsibilities:

Tenant Relations

· Foster positive tenant relationships through proactive communication and prompt resolution of inquiries, concerns, and maintenance requests

· Organize and participate in tenant engagement initiatives and community-building events

Leasing and Marketing

· Take ownership of leasing efforts to ensure high occupancy levels through active marketing, lead follow-up, conducting tours, and closing lease agreements

· Collaborate with internal teams to ensure timely response to rental inquiries and a seamless leasing process

· Implement and execute marketing strategies to attract qualified tenants, monitor leasing performance metrics, and provide regular updates to leadership

· Ensure all leasing documentation is accurate, compliant, and processed efficiently

Lease Administration

· Manage lease terms including new agreements, renewals, notices, and terminations

· Ensure lease data is current and rental payments are processed accurately and on time

Rent Collection

· Oversee rent collection and ensure timely resolution of delinquencies in coordination with accounting and legal support

Property Maintenance

· Coordinate with maintenance staff and external vendors to ensure prompt resolution of work orders, preventative maintenance, and capital improvements

· Conduct regular property inspections to uphold curb appeal, cleanliness, and safety

Financial Management

· Support the development and management of annual operating budgets, control property expenses, and track actuals against budget targets

· Contribute to financial reporting by submitting occupancy, collections, and maintenance updates

Compliance and Risk Management

· Ensure the property complies with applicable legislation, building codes, and internal policies

· Respond to incidents and emergencies in a timely, professional manner

Vendor Management

· Oversee vendor relationships, contract negotiations, and service delivery to maintain quality standards and cost efficiency

Reporting

· Submit regular operational and financial performance reports to regional leadership

Work Schedule and Community Engagement

The Property Manager is expected to maintain a flexible work schedule to meet the operational needs of the property, which may include occasional evenings and weekends. Active participation in community events is a key responsibility of this role. As a representative of Zen Residential, the Property Manager is expected to be present and engaged at these events, supporting initiatives that enhance the resident experience and foster a strong, connected community.

Hours of Work and Overtime Eligibility

This position is classified as a managerial role and is exempt from overtime provisions in accordance with applicable employment standards legislation. The Property Manager is responsible for managing their time and priorities to meet the operational needs of the property.

Qualifications

· Bachelor's degree in Business Administration, Real Estate, or a related field (or equivalent experience).

· Proven experience in property management or a related field, demonstrating strong organizational and problem-solving skills.

· Excellent communication and interpersonal skills for tenant interaction, team collaboration, and vendor coordination.

· Proficiency in property management software and Microsoft Office Suite.

· Knowledge of local property management regulations and best practices.

· Detail-oriented mindset with the ability to manage multiple tasks and priorities.

· Strong financial acumen and budgeting skills.

· Valid driver's license and reliable transportation.

· Professional demeanor with a commitment to delivering exceptional customer service.

Skills & Competencies

Strong communication and interpersonal skills
Problem-solving and conflict resolution abilities
High level of organization and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Customer-focused with a commitment to service excellence

Work Environment / Physical Requirements

· Primarily based on-site with regular movement between properties as required

· Ability to walk properties, including stairwells, mechanical rooms, common areas, and exterior grounds

Note: This job description is a general outline of the key responsibilities and qualifications for the position. It is not exhaustive and may be subject to change to meet the evolving needs of the company.

Job Description Acknowledgement:

I acknowledge that I have reviewed and understand the responsibilities and essential job functions of the Property Manager position.

I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under all conditions as described.

HR Manager

Wed, 02 Sep 2026 01:49:19 +0000

About Zen Residential

Zen Residential Ltd. is a growing residential property management company managing multifamily and single-family homes across Alberta and Saskatchewan. We are committed to creating exceptional experiences for our residents, property owners, and employees while building strong communities.

We believe strong communities start with strong teams and are focused on creating a workplace where people are supported, accountable, and given opportunities to grow.

About the Role

Zen Residential is looking for an experienced, hands-on HR Manager to lead our People and Culture function. This role is ideal for an HR professional who is comfortable operating independently, providing trusted advice to leaders, and taking ownership of both day-to-day HR matters and longer-term people initiatives.

The HR Manager will oversee employee relations, workplace investigations, policies, onboarding, training and development, employee engagement, performance management, and HR systems and processes. You will work closely with leaders across the organization to provide practical HR guidance and ensure a consistent employee experience.

What You Will Do

• Own employee relations and workplace concerns, leading investigations and complaint management with professionalism and discretion.

• Support leaders through performance, discipline, and difficult employee situations.

• Develop, implement, and standardize HR policies, procedures, and documentation.

• Own onboarding and employee orientation, and support the full employee lifecycle.

• Lead leader and employee training, with Respectful Workplace training as a priority.

• Support leaders with hiring and people decisions, particularly for senior and critical roles.

• Own employee engagement survey activities, from planning through action planning and follow through.

• Lead culture initiatives and manage the Core Values Recognition Program.

• Drive HR technology and process improvement, including the effective use of AI in day to day HR work.

• Ensure HR practices comply with Alberta Employment Standards and other applicable requirements.

• Provide oversight and support to the Recruiter.

What You Bring

• Significant generalist HR experience, with hands on ownership of employee relations, investigations, and policy work.

• CPHR designation, or active pursuit of one, is considered an asset.

• Demonstrated experience conducting workplace investigations and coaching managers through sensitive employee situations.

• Experience developing and delivering training, including Respectful Workplace or similar programs.

• Working knowledge of Alberta Employment Standards and HR compliance.

• Experience owning employee engagement surveys, including action planning and follow through.

• Familiarity with HRIS or payroll systems, such as Payworks is an asset.

• A confident technology user who knows how to use AI to work faster and better, while protecting confidentiality and applying sound HR judgment.

• Strong organizational skills and the ability to manage multiple priorities independently.

• Excellent communication and relationship building skills across all levels of the organization.

• A proactive, solutions oriented mindset and the confidence to own outcomes.

Why Join Zen?

· Competitive compensation and benefits

· Paid vacation

· Education reimbursement and professional development opportunities

· Career growth within an expanding organization

· The opportunity to shape and strengthen People & Culture programs and make a meaningful impact across the organization

Interested in helping shape the next stage of People & Culture at Zen Residential? We would love to hear from you.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Zen Residential Ltd. is committed to creating an inclusive and diverse workplace. We welcome applications from individuals of all backgrounds, experiences, and identities and are committed to providing an equitable recruitment and employment experience for all.

Community Manager

Tue, 18 Aug 2026 23:56:01 +0000

About the Opportunity
Zen Residential Ltd. is seeking a Community Manager to take the lead in managing the day-to-day operations of a dynamic residential portfolio. In this role, you'll be supporting tenants, overseeing leasing and maintenance, and driving operational and financial performance.
From resident relations to vendor management and everything in between, you'll be empowered to make decisions, solve problems, and create communities people are proud to call home. If you're looking for a role that blends autonomy, impact, and purpose, this could be the role for you!
Who We Are
At Zen Residential Ltd., we go beyond property management, we create vibrant communities and redefine what it means to feel at home. With a reputation for innovation, excellence, and people-first service, we’re proud to be a trusted leader in the residential property management space.

Why Join Zen Residential?

Work-Life Balance - We know life doesn't stop when the workday begins. That's why we support balance and flexibility that allow our team to show up fully both at work and at home.
We Invest in You - We’re committed to your growth. We proudly support ongoing education, industry certifications, and career development every step of the way.

People-First Culture - At Zen, you’re more than a number—you’re a part of a team that values open communication, mutual respect, and shared success. We support each other and celebrate together.

Real Career Growth - We promote from within, match people to their strengths, and create space for advancement as we grow together.
Diversity & Inclusion - We are proud to be an equal opportunity employer. We embrace diversity and are dedicated to fostering a welcoming and inclusive environment for all.

What You'll Do

Manage the daily operations for your assigned residential portfolio
Build strong relationships with tenants by providing prompt, professional, and solution-focused service
Oversee leasing processes including new leases, renewals, and move-outs
Ensure timely rent collection and address delinquencies proactively
Coordinate routine and emergency maintenance with contractors and internal teams
Monitor budgets, track expenses, and contribute to financial reporting and performance
Maintain property compliance with local laws, company policies, and safety standards
Lead community engagement efforts and represent Zen at resident events
Manage vendor relationships to ensure high-quality services are delivered on time
Respond to after-hours emergencies as required
Maintain regular reporting on property performance, maintenance needs, and occupancy

What You Bring

Bachelor's degree in Business Administration, Real Estate, or a related field (or equivalent experience)
2–5+ years of property management experience in residential housing (multi-family preferred)
Excellent interpersonal and communication skills with a strong customer-first mindset
Proven ability to manage multiple priorities in a fast-paced environment
Solid understanding of lease agreements, rent collections, and property compliance
Proficiency with property management software (e.g., Yardi) and Microsoft Office
A collaborative approach with the ability to lead on-site teams and work cross-functionally
Strong attention to detail and organizational skills
Valid driver's licence and reliable transportation

Ready to Find Your Zen?
If you're ready to contribute your skills to a purpose-driven team where your work matters and your contributions are valued, we’d love to hear from you.

Leasing Agent (Part-Time)

Mon, 10 Aug 2026 20:50:51 +0000

About Zen Residential

Zen Residential Ltd. is a growing residential property management company proudly managing multifamily and single-family homes across Alberta and Saskatchewan. Our team is dedicated to creating exceptional resident experiences, building strong communities, and delivering outstanding service at every property we manage.

As we continue to expand, we are looking for passionate professionals who take pride in their work and are committed to making a positive impact on the communities they serve.

About the Role

Reporting to the VP Leasing, Revenue and Growth, the Leasing Agent (Part-Time) plays a critical role in driving occupancy and revenue growth across the Zen Residential portfolio. This is a part-time position focused on evenings and weekends, covering peak showing hours when prospects are most available. The role spans leasing activity from first contact through to signed lease, with a strong emphasis on conversion, speed to lease, and prospect experience.

The successful candidate has strong communication, organization, and follow-up skills, with a natural ability to build rapport and guide prospects through a decision. This role collaborates closely with on-site Property Managers and the broader leasing team.

This role includes a performance-based bonus structure designed to reward accelerated lease-up absorption, with enhanced per-unit compensation tied to signing milestones. Speed to lease is a primary measure of success.

What You Will Do

Prospect Communication and Lead Management

• Respond promptly to all inbound inquiries via ILS platforms, email, CRM, and phone.

• Manage all prospect interactions in the CRM pipeline, maintaining accurate lead stages, notes, and follow-up tasks.

• Conduct timely follow-up sequences to advance prospects from inquiry through to showing and signed lease.

• Deliver a consistently high-quality prospect experience aligned with Zen Residential standards.

Leasing and Marketing

• Schedule and conduct suite showings and virtual tours, adapting your approach to the prospect and unit type.

• Present available suites, building amenities, and community features compellingly and accurately.

• Follow up post-showing with timely, personalized outreach to advance prospects toward a decision.

• Achieve monthly and seasonal leasing targets as established by the VP Leasing.

• Prioritize leases within the bonus window to maximize absorption and per-unit earnings.

Application Processing

• Ensure accuracy and completeness of prospective resident applications, credit information, landlord references, and employer references prior to review.

• Review prospect inquiries daily and schedule appointments using the lead management system.

• Liaise with the Property Manager on application approvals and move-in coordination.

Marketing and ILS Management

• Maintain up-to-date, high-quality listings across all active ILS platforms including Rentfaster, Rentals.ca, and Kijiji.

• Flag listing performance issues, availability discrepancies, or pricing gaps to the VP Leasing.

• Participate in ongoing sales training and leasing skills development as provided by Zen Residential.

Reports and Documentation

• Complete traffic reports, showing logs, and related leasing paperwork on a weekly basis.

• Maintain accurate lead and lease data in both the CRM and Yardi Voyager.

• Provide weekly leasing activity updates to the VP Leasing.

Customer Satisfaction

• Deliver an exceptional prospect and new resident experience from first contact through move-in.

• Address prospect concerns promptly and escalate unresolved issues to the Property Manager.

• Actively solicit Google reviews from satisfied new residents in the post-move-in window.

Suite Readiness and Property Standards

• Ensure show suites are presentation-ready prior to all scheduled showings.

• Flag maintenance or turnaround issues impacting suite availability to the Property Manager.

• Maintain a professional, welcoming presence on-site during leasing hours.

Team Collaboration

• Work constructively with on-site Property Managers, the VP Leasing, and the broader leasing team to meet occupancy targets.

• Assist with move-in coordination as required.

• Support community events and resident engagement activities as directed.

What You Bring

• Demonstrated experience in sales, leasing, or a customer-facing residential real estate role.

• Strong communication and interpersonal skills with a natural ability to build rapport quickly.

• High conversion orientation and comfort guiding prospects through a decision process.

• Detail-oriented with the ability to manage multiple prospects, showings, and follow-up sequences simultaneously.

• Proficiency in CRM platforms and property management software. Experience with GHL and Yardi is considered an asset.

• Knowledge of the Alberta rental market and AHRC compliance considerations is considered an asset.

• Professional demeanour with an unwavering commitment to delivering exceptional customer service.

• Valid driver's licence and reliable transportation.

• Must be available to work evenings and weekends. This is a part-time role scheduled during peak leasing hours.

• RECA licence or willingness to obtain (education reimbursement provided by Zen Residential).

Why Join Zen Residential?

• Competitive part-time compensation with a performance-based bonus program tied to leasing milestones.

• Paid vacation.

• RECA education reimbursement.

• Professional development opportunities.

• Career advancement within a growing organization.

• Supportive and collaborative team environment.

At Zen Residential, you will have the opportunity to make a meaningful impact while building a rewarding career with one of Western Canada's fastest-growing property management companies.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Leasing Agent

Mon, 10 Aug 2026 16:24:07 +0000

About Zen Residential

As we continue to expand, we are looking for passionate professionals who take pride in their work and are committed to making a positive impact on the communities they serve.

About the Role

Reporting to the VP Leasing, Revenue and Growth, the Leasing Agent plays a critical role in driving occupancy and revenue growth across the Zen Residential portfolio. This position is primarily focused on leasing activity from first contact through to signed lease, with a strong emphasis on conversion, speed to lease, and prospect experience.

What You Will Do

Prospect Communication and Lead Management

• Respond promptly to all inbound inquiries via ILS platforms, email, CRM, and phone.

• Manage all prospect interactions in the CRM pipeline, maintaining accurate lead stages, notes, and follow-up tasks.

• Conduct timely follow-up sequences to advance prospects from inquiry through to showing and signed lease.

• Deliver a consistently high-quality prospect experience aligned with Zen Residential standards.

Leasing and Marketing

• Schedule and conduct suite showings and virtual tours, adapting your approach to the prospect and unit type.

• Present available suites, building amenities, and community features compellingly and accurately.

• Follow up post-showing with timely, personalized outreach to advance prospects toward a decision.

• Achieve monthly and seasonal leasing targets as established by the VP Leasing.

• Prioritize leases within the bonus window to maximize absorption and per-unit earnings.

Application Processing

• Ensure accuracy and completeness of prospective resident applications, credit information, landlord references, and employer references prior to review.

• Review prospect inquiries daily and schedule appointments using the lead management system.

• Liaise with the Property Manager on application approvals and move-in coordination.

Marketing and ILS Management

• Maintain up-to-date, high-quality listings across all active ILS platforms including Rentfaster, Rentals.ca, and Kijiji.

• Flag listing performance issues, availability discrepancies, or pricing gaps to the VP Leasing.

• Participate in ongoing sales training and leasing skills development as provided by Zen Residential.

Reports and Documentation

• Complete traffic reports, showing logs, and related leasing paperwork on a weekly basis.

• Maintain accurate lead and lease data in both the CRM and Yardi Voyager.

• Provide weekly leasing activity updates to the VP Leasing.

Customer Satisfaction

• Deliver an exceptional prospect and new resident experience from first contact through move-in.

• Address prospect concerns promptly and escalate unresolved issues to the Property Manager.

• Actively solicit Google reviews from satisfied new residents in the post-move-in window.

Suite Readiness and Property Standards

• Ensure show suites are presentation-ready prior to all scheduled showings.

• Flag maintenance or turnaround issues impacting suite availability to the Property Manager.

• Maintain a professional, welcoming presence on-site during leasing hours.

Team Collaboration

• Work constructively with on-site Property Managers, the VP Leasing, and the broader leasing team to meet occupancy targets.

• Assist with move-in coordination as required.

• Support community events and resident engagement activities as directed.

What You Bring

• Demonstrated experience in sales, leasing, or a customer-facing residential real estate role.

• Strong communication and interpersonal skills with a natural ability to build rapport quickly.

• High conversion orientation and comfort guiding prospects through a decision process.

• Detail-oriented with the ability to manage multiple prospects, showings, and follow-up sequences simultaneously.

• Proficiency in CRM platforms and property management software. Experience with GHL and Yardi is considered an asset.

• Knowledge of the Alberta rental market and AHRC compliance considerations is considered an asset.

• Professional demeanour with an unwavering commitment to delivering exceptional customer service.

• Valid driver's licence and reliable transportation.

• Flexibility to work evenings and weekends in alignment with prospect availability and leasing demand.

• RECA licence or willingness to obtain (education reimbursement provided by Zen Residential).

Why Join Zen Residential?

• Competitive base compensation with a performance-based bonus program tied to leasing milestones.

• Health and dental benefits.

• Paid vacation.

• RECA education reimbursement.

• Professional development opportunities.

• Career advancement within a growing organization.

• Supportive and collaborative team environment.

At Zen Residential, you will have the opportunity to make a meaningful impact while building a rewarding career with one of Western Canada's fastest-growing property management companies.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Assistant Property Manager

Tue, 28 Jul 2026 23:03:58 +0000

ABOUT ZEN RESIDENTIAL
Zen Residential Ltd. is a growing residential property management company proudly managing more than 7,500 apartment homes across Alberta and Saskatchewan. Our team is dedicated to creating exceptional resident experiences, building strong communities, and delivering outstanding service at every property we manage.

As we continue to expand, we are seeking passionate professionals who take pride in their work, enjoy working in the field, and are committed to making a positive impact on the communities they serve.

POSITION SUMMARY
Reporting to the Property Manager, the Assistant Property Manager provides hands-on operational support across multiple residential communities within the Zen Residential portfolio. This field-based role focuses on property operations, suite showings, inspections, resident interactions, notice delivery, vacant suite readiness, and maintaining exceptional property standards.

The Assistant Property Manager works across several communities, supporting day-to-day operations wherever needed to ensure a consistent resident experience, strong property performance, and well-maintained communities. This position is ideal for an individual who enjoys being out in the field, thrives in a fast-paced environment, and takes pride in delivering exceptional service.

KEY RESPONSIBILITIES

Property Operations and Portfolio Support
• Provide operational support across multiple residential communities within the assigned portfolio.
• Assist Property Managers with the day-to-day operations of their communities.
• Deliver notices and resident communications in accordance with company policies and applicable legislation.
• Conduct regular property walkthroughs to identify maintenance, cleanliness, safety, or operational concerns.
• Support vacant suite preparation to ensure suites are clean, market ready, and available for occupancy.
• Complete occupancy inspections, move-in inspections, move-out inspections, and other unit inspections as required.
• Assist with suite turnovers and coordinate with maintenance and cleaning teams to maintain company standards.
• Provide coverage and operational support at various properties as business needs require.
• Support seasonal projects, property initiatives, and operational priorities.

Resident Relations and Customer Service
• Provide professional, responsive, and service-focused support to residents and prospective residents.
• Respond to resident inquiries, concerns, and service requests in a timely manner.
• Support resident retention initiatives and contribute to a positive resident experience.
• Escalate complex resident concerns to the Property Manager as appropriate.
• Foster positive relationships with residents while maintaining professionalism and consistency.

Leasing and Showing Support
• Conduct suite showings for prospective residents.
• Support leasing efforts and occupancy goals across the portfolio.
• Follow up with prospective residents as required.
• Assist with move-in coordination and resident onboarding.
• Ensure model suites, vacant suites, and amenity spaces are presentable and ready for showings.

Property Standards and Maintenance Coordination
• Monitor common areas, grounds, and amenities to ensure high standards of cleanliness and curb appeal.
• Identify and report maintenance deficiencies, safety concerns, and operational issues.
• Coordinate with maintenance teams regarding work orders, repairs, and suite readiness.
• Assist with contractor access and vendor coordination as required.
• Support property safety initiatives and ensure company standards are maintained.

Administrative and Reporting Responsibilities
• Complete inspection reports, documentation, and operational records accurately and in a timely manner.
• Maintain organized resident and property records within Yardi and other company systems.
• Assist with reporting, data entry, and administrative tasks as required.
• Support the Property Manager with operational follow-up and task completion.
• Participate in team meetings, training sessions, and professional development opportunities.

QUALIFICATIONS
• Previous experience in property management, leasing, customer service, hospitality, or a related field.
• Strong customer service and relationship-building skills.
• Excellent communication and interpersonal abilities.
• Strong organizational skills with the ability to manage multiple priorities.
• Detail-oriented with strong problem-solving abilities.
• Ability to work independently while managing responsibilities across multiple properties.
• Comfortable working in a highly mobile, field-based role.
• Ability to walk properties, climb stairs, conduct inspections, and perform regular site visits throughout the workday.
• Comfortable travelling between multiple communities and adapting to changing operational priorities.
• Proficiency with Microsoft Office applications.
• Experience using Yardi or other property management software is considered an asset.
• Knowledge of residential tenancy legislation is considered an asset.
• Post-secondary education in Business Administration, Real Estate, Property Management, or a related field is considered an asset.
• Valid driver's licence and reliable transportation are required.
• Ability to work occasional evenings and weekends as required.

WHY JOIN ZEN RESIDENTIAL?
• Competitive salary and performance-based bonus program.
• Comprehensive health and dental benefits.
• Paid vacation.
• Professional development opportunities.
• Career advancement opportunities within a growing organization.
• Supportive and collaborative team environment.
• The opportunity to gain experience across multiple communities and develop a broad understanding of residential property operations.

At Zen Residential, you will have the opportunity to make a meaningful impact while building a rewarding career with one of Western Canada's fastest-growing property management companies.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Property Accountant

Tue, 28 Jul 2026 23:03:03 +0000

About the Opportunity

Zen Residential Ltd. is seeking a Property Accountant to support the financial operations of our growing portfolio. In this role, you’ll be responsible for maintaining accurate financial records, processing transactions, and preparing timely reports to support property performance and compliance.

Who We Are

At Zen Residential Ltd., we go beyond property management—we create vibrant communities and redefine what it means to feel at home. With a reputation for innovation, excellence, and people-first service, we’re proud to be a trusted leader in the residential property management space.

Why Join Zen Residential?

Work-Life Balance – We support flexibility so our team can thrive both professionally and personally
We Invest in You – From industry certifications to career advancement, we champion continuous learning
People-First Culture – We believe in open communication, mutual respect, and celebrating success
Real Career Growth – We promote from within and match people to their strengths
Diversity & Inclusion – We proudly welcome all backgrounds and foster an inclusive environment

What You’ll Do

Manage day-to-day accounting for assigned residential properties
Process accounts payable and receivable accurately and on time
Perform monthly bank reconciliations and general ledger entries
Prepare financial statements and assist with budget preparation
Ensure accuracy of tenant ledgers, vendor payments, and owner reports
Collaborate with Property Managers to resolve accounting discrepancies
Maintain property data and financial records in Yardi or similar systems
Support audit preparation and compliance with internal controls and policies
Respond to financial inquiries from tenants, vendors, and internal teams
Contribute to ongoing process improvement and reporting efficiencies

What You Bring

2–4 years of accounting experience (property accounting preferred)
Post-secondary education in Accounting, Finance, or a related field (or equivalent experience)
Experience with property management software (e.g., Yardi, Buildium) is an asset
Strong Microsoft Excel skills and financial reporting knowledge
Excellent attention to detail and organizational skills
Strong communication and collaboration abilities
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
A proactive mindset and commitment to continuous improvement

Ready to Find Your Zen?

If you’re ready to bring your accounting expertise to a company that values people, purpose, and performance—we’d love to hear from you.

Apply now and join the future of property management.

Procurement Manager

Tue, 28 Jul 2026 23:00:13 +0000

About Zen Residential

Zen Residential Ltd. is a growing residential property management company managing multifamily and single-family homes across Alberta and Saskatchewan. Our team is committed to creating exceptional resident experiences, building strong communities, and delivering outstanding service across our portfolio.

As we continue to grow, we are seeking talented professionals who are passionate about operational excellence and making a meaningful impact.

About the Role

Zen Residential is seeking a Procurement Manager to lead and oversee our centralized procurement function. Reporting to senior leadership, this role is responsible for vendor sourcing, purchasing, contract management, cost control, and procurement governance across the organization.

The successful candidate will be a strategic and analytical leader with strong negotiation skills and a proven ability to deliver measurable cost savings while building strong vendor partnerships.

Key Responsibilities

Procurement Leadership

Develop and implement procurement strategies that drive operational efficiency and cost savings.
Establish and maintain procurement policies, procedures, and governance standards.
Review and improve purchasing, budgeting, and vendor management processes.
Monitor procurement performance and identify opportunities for continuous improvement.
Conduct market research and benchmarking to ensure competitive pricing and service levels.

Vendor Management

Source, evaluate, onboard, and manage vendors and service providers.
Negotiate contracts, pricing, and service agreements.
Develop and maintain a preferred vendor program.
Monitor vendor performance and address service or compliance issues.
Ensure all vendors meet insurance, licensing, and compliance requirements.

Risk Management and Compliance

Identify and mitigate procurement-related risks.
Ensure proper approvals, documentation, and controls are in place for all purchasing activities.
Maintain procurement records to support audits and financial accountability.
Monitor adherence to procurement policies and approval processes.

Capital Projects and Property Operations

Support procurement activities related to capital projects, major repairs, renovations, and insurance claims.
Coordinate tendering, vendor selection, and contract administration.
Ensure procurement activities align with property owner expectations and organizational objectives.

Work Order and Invoice Oversight

Ensure work orders are properly approved, scoped, documented, and completed.
Verify invoices against approved scopes, contracts, and completed work.
Partner with Accounting to support accurate and timely payment processing.

Systems and Administration

Manage procurement administration, including purchase orders, vendor onboarding, and documentation.
Utilize systems such as Yardi, HappyCo, and VendorPM to improve efficiency and visibility.
Maintain accurate procurement records and reporting.

Leadership and Collaboration

Provide leadership and support to the Procurement Administrator.
Develop scalable procurement processes to support portfolio growth.
Prepare and present reports on cost savings, vendor performance, and procurement metrics.

Qualifications

Minimum 5 years of progressive procurement, purchasing, or vendor management experience.
Experience in residential property management, real estate, multifamily housing, construction, or a related industry is preferred.
Demonstrated success negotiating contracts and achieving measurable cost savings.
Strong understanding of vendor management, procurement governance, and risk management practices.
Experience working with procurement and property management software, including Yardi, is considered an asset.
Leadership experience managing employees and developing teams.
Post-secondary education in Business Administration, Supply Chain Management, Finance, or a related field is preferred.
Excellent communication, negotiation, analytical, and problem-solving skills.
Valid driver's licence and reliable transportation required.

Why Join Zen Residential?

Competitive salary
Performance-based bonus opportunities
Health and dental benefits
Paid vacation
Professional development opportunities
Career growth within a growing organization
Collaborative and supportive team environment

At Zen Residential, you will have the opportunity to make a meaningful impact while building a rewarding career with one of Western Canada's fastest-growing property management companies.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Zen Residential Ltd. is committed to creating an inclusive and diverse workplace. We welcome applications from individuals of all backgrounds and are committed to providing an equitable recruitment and employment experience for all.

Community Manager

Tue, 28 Jul 2026 19:50:36 +0000

About Zen Residential

Zen Residential Ltd. is a growing residential property management company proudly managing more than 7,500 apartment homes across Alberta and Saskatchewan. Our team is dedicated to creating exceptional resident experiences, building strong communities, and delivering outstanding service at every property we manage.

As we continue to expand, we are looking for passionate professionals who take pride in their work and are committed to making a positive impact on the communities they serve.

About the Role

Reporting to the Area Manager, the Community Manager is responsible for the overall operation and performance of a residential property portfolio. This role oversees resident relations, maintenance coordination, financial performance, and day-to-day property operations.

The successful candidate is customer-focused, highly organized, results-driven, and passionate about creating exceptional resident experiences.

What You Will Do

Resident Relations

• Build and maintain positive relationships with residents through exceptional customer service and proactive communication.
• Respond to resident concerns and inquiries promptly and professionally.
• Support resident retention initiatives and community engagement activities.
• Ensure a positive resident experience throughout the tenancy lifecycle.

Leasing and Occupancy

• Manage the full leasing process, including lead follow-up, property tours, application processing, and lease execution.
• Achieve occupancy targets through effective leasing and marketing initiatives.
• Monitor local market conditions and competitor activity.
• Ensure leasing documentation is accurate, complete, and compliant.

Property Operations and Maintenance

• Conduct regular property inspections to maintain cleanliness, safety, and curb appeal.
• Coordinate maintenance requests and follow up to ensure timely completion.
• Work closely with maintenance staff, contractors, and vendors.
• Assist with capital projects and preventative maintenance programs.
• Respond to emergencies and operational issues as required.

Financial Management

• Support annual budget planning and expense management.
• Monitor revenue, collections, and operating expenses.
• Assist with rent collection and arrears management.
• Prepare operational and financial reports as required.

Administration and Compliance

• Manage lease renewals, notices, move-ins, and move-outs.
• Maintain accurate resident and property records.
• Ensure compliance with residential tenancy legislation and company policies.
• Support health and safety initiatives and risk management programs.

What You Bring

• Previous experience in residential property management, leasing, hospitality, customer service leadership, or a related field.
• Strong customer service and relationship-building skills.
• Excellent communication and interpersonal abilities.
• Strong organizational skills with the ability to manage multiple priorities.
• Experience working with budgets, collections, and operational reporting is considered an asset.
• Proficiency with Microsoft Office applications.
• Experience using Yardi or other property management software is considered an asset.
• Knowledge of residential tenancy legislation is considered an asset.
• Valid driver's licence and reliable transportation.

Why Join Zen Residential?

• Health and dental benefits
• Paid vacation
• Professional development opportunities
• Career advancement within a growing organization
• Supportive and collaborative team environment

At Zen Residential, you will have the opportunity to make a meaningful impact while building a rewarding career with one of Western Canada's fastest-growing property management companies.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Procurement Manager

Thu, 18 Jun 2026 21:22:37 +0000

About Zen Residential

As we continue to grow, we are seeking talented professionals who are passionate about operational excellence and making a meaningful impact.

About the Role

The successful candidate will be a strategic and analytical leader with strong negotiation skills and a proven ability to deliver measurable cost savings while building strong vendor partnerships.

Key Responsibilities

Procurement Leadership

Develop and implement procurement strategies that drive operational efficiency and cost savings.
Establish and maintain procurement policies, procedures, and governance standards.
Review and improve purchasing, budgeting, and vendor management processes.
Monitor procurement performance and identify opportunities for continuous improvement.
Conduct market research and benchmarking to ensure competitive pricing and service levels.

Vendor Management

Source, evaluate, onboard, and manage vendors and service providers.
Negotiate contracts, pricing, and service agreements.
Develop and maintain a preferred vendor program.
Monitor vendor performance and address service or compliance issues.
Ensure all vendors meet insurance, licensing, and compliance requirements.

Risk Management and Compliance

Identify and mitigate procurement-related risks.
Ensure proper approvals, documentation, and controls are in place for all purchasing activities.
Maintain procurement records to support audits and financial accountability.
Monitor adherence to procurement policies and approval processes.

Capital Projects and Property Operations

Support procurement activities related to capital projects, major repairs, renovations, and insurance claims.
Coordinate tendering, vendor selection, and contract administration.
Ensure procurement activities align with property owner expectations and organizational objectives.

Work Order and Invoice Oversight

Ensure work orders are properly approved, scoped, documented, and completed.
Verify invoices against approved scopes, contracts, and completed work.
Partner with Accounting to support accurate and timely payment processing.

Systems and Administration

Manage procurement administration, including purchase orders, vendor onboarding, and documentation.
Utilize systems such as Yardi, HappyCo, and VendorPM to improve efficiency and visibility.
Maintain accurate procurement records and reporting.

Leadership and Collaboration

Provide leadership and support to the Procurement Administrator.
Develop scalable procurement processes to support portfolio growth.
Prepare and present reports on cost savings, vendor performance, and procurement metrics.

Qualifications

Minimum 5 years of progressive procurement, purchasing, or vendor management experience.
Experience in residential property management, real estate, multifamily housing, construction, or a related industry is preferred.
Demonstrated success negotiating contracts and achieving measurable cost savings.
Strong understanding of vendor management, procurement governance, and risk management practices.
Experience working with procurement and property management software, including Yardi, is considered an asset.
Leadership experience managing employees and developing teams.
Post-secondary education in Business Administration, Supply Chain Management, Finance, or a related field is preferred.
Excellent communication, negotiation, analytical, and problem-solving skills.
Valid driver's licence and reliable transportation required.

Why Join Zen Residential?

Competitive salary
Performance-based bonus opportunities
Health and dental benefits
Paid vacation
Professional development opportunities
Career growth within a growing organization
Collaborative and supportive team environment

At Zen Residential, you will have the opportunity to make a meaningful impact while building a rewarding career with one of Western Canada's fastest-growing property management companies.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Zen Residential

Property Manager (Field-Based)

Role Overview

Key Responsibilities

Qualifications

Community Manager

Business Analyst & Budgeting Coordinator

ZEN Residential manages about 6,500 homes across Edmonton, Calgary, Saskatoon and Regina. We’re moving from a site-based model to a centralized, technology-enabled one. Clear service standards, good data and AI do the repetitive work, so our people can focus on residents and property owners.

• You’ll build the reporting system from the ground up, with the CEO’s direct backing.• You’ll get real ownership: your work decides what the leadership team acts on each week.• You’ll get to use AI and automation for real, not just talk about them.

• A 30-minute intro video call.• A practical data exercise: we’ll give you a sample KPI data set and ask for a one-page brief.• Structured interviews.• Reference calls with former managers, which you arrange.You’re welcome to use AI tools in the exercise; we’ll ask how you used them.

Property Manager - Saskatoon

HR Manager

Community Manager

Why Join Zen Residential?

What You Bring

Ready to Find Your Zen?If you're ready to contribute your skills to a purpose-driven team where your work matters and your contributions are valued, we’d love to hear from you.

Leasing Agent (Part-Time)

Leasing Agent

Assistant Property Manager

Property Accountant

Procurement Manager

About Zen Residential

About the Role

Key Responsibilities

Procurement Leadership

Vendor Management

Risk Management and Compliance

Capital Projects and Property Operations

Work Order and Invoice Oversight

Systems and Administration

Leadership and Collaboration

Qualifications

Why Join Zen Residential?

Community Manager

Procurement Manager

About Zen Residential

About the Role

Key Responsibilities

Procurement Leadership

Vendor Management

Risk Management and Compliance

Capital Projects and Property Operations

Work Order and Invoice Oversight

Systems and Administration

Leadership and Collaboration

Qualifications

Why Join Zen Residential?

• You’ll build the reporting system from the ground up, with the CEO’s direct backing.
• You’ll get real ownership: your work decides what the leadership team acts on each week.
• You’ll get to use AI and automation for real, not just talk about them.

Ready to Find Your Zen?
If you're ready to contribute your skills to a purpose-driven team where your work matters and your contributions are valued, we’d love to hear from you.